FAQs
1. What is Shoply Glimz Store?
Shoply Glimz Store is an online fashion store offering a wide range of stylish collections including Dresses, Sleepers & Bags, Lingerie, Track Suits, Sunglasses, Shoes, and T-shirts. We aim to provide high-quality, trendy products that inspire confidence and joy.
2. How can I contact Shoply Glimz Store?
You can reach us via email at shoplyglimz@gmail.com. Our customer service team is always ready to assist you with any questions or concerns.
3. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
4. How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through our website by logging into your account and visiting the 'Order History' section.
5. What is your return policy?
We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, please contact us at shoplyglimz@gmail.com for return instructions. Items must be returned in their original condition with tags attached.
6. How long will it take to receive my order?
Delivery times vary depending on your location. Generally, orders are processed within 1-3 business days and shipped via standard shipping, which takes 5-10 business days for domestic orders and 10-20 business days for international orders.
7. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination. Please check our Shipping Policy for more details.
8. How can I make changes to my order?
If you need to make changes to your order, please contact us as soon as possible at shoplyglimz@gmail.com. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.
9. Do you have a size guide?
Yes, we provide a size guide for each collection to help you find the perfect fit. You can find the size guide on the product page of each item.
10. How can I stay updated on new arrivals and promotions?
Stay connected with us by subscribing to our newsletter and following us on social media. You’ll be the first to know about new arrivals, exclusive promotions, and special events.